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Submit a Help TicketPassword Protection
Let's face it -- most of us don't update our passwords very often. And secure passwords can be hassle to type in. But waiting too long to update your passwords can lead to a cyber-disaster if someone (or, more likely, a program) hacks into your computer. Here are two simple guidelines to help keep you safe from unwanted intrusions. (1) Update your passwords at least every six months. (2) Come up with a password that is at least 7 characters long, and contains a mix of letters, numbers, and symbols. Passwords are case-sensitive, so mixing cases can add further security. For more on password security and how to change your NetID, see: http://www.oit.duke.edu/email-accounts/netid/password_faq.php.
Can CPPAS Get Me a Free Computer?
The CPPAS (Computer Purchase Program, Arts & Sciences) provides faculty and staff in Biology and Ev Anth with a Mac or PC every few years. The details of CPPAS have changed several times during the past few years (during the economic downturn, CPPAS was temporarily suspended, for instance). You can read more about eligibility and how CPPAS works here: http://trinity.duke.edu/technology/support?p=computer-purchase-program-cppas. If you think you qualify for an upgrade, check out the program and see Jennifer Barrows in 148 BioSci about ordering a new computer.
The Link
If you use computers in teaching, you may want to consider what the Link has to offer. Located in Perkins Library, the Link has several classrooms and conference rooms of various sizes (seating 8 - 50 people). A variety of computer and multimedia equipment is available, and software can be installed on the computers for instructional purposes. Rooms and equipment can be reserved for an entire semester or just one session, and the facility has a dedicate staff on-site that provides training and support. You can read more about the Link here: http://link.duke.edu/.
Where's My Printer?
Since shared printers are everywhere there is very little reason for individuals to have their own printer - but there are some important steps to take to make sure you can print where you'd like.
Here Comes Exchange!
Email and calendaring are changing as we look to move to the University Exchange services.
Help Desk location: 148 Biological Sciences Building
Hours: 8:30 - 11:00am, 1:00 - 4:30pm Monday through Friday
The Help Desk was created to give users access to a live support technician for resolution of emergency issues, answers to quick questions and to check out equipment or reserve the poster printer.
- Services, Security, and Policies
- Computing Services for Biology and Evolutionary Anthropology
- Local support vs. University level support
- Services outside of local support
- Request a Computing Account
- Kinds of accounts
- Practicing Safe Computing: Security and Backups
- Password protection
- Backing up your data
- Network Security
- Administrative access to a departmental computer
- Control vs. Responsibility
- A&S Admin Access
- About University computing services
- About the IT Team
- About the Biology Computing Committee
- Departmental and University Policies on computing
- Email and Calendaring
- Purchasing a Computer
- Software
- Instructional Computing
- Disk Storage and Data Backup
- Using the Web and Connecting to It
- Network infrastructure in BioSci and FFSC
- Connecting to the internet by ethernet
- Requesting a network port activation for an office, lab or classroom
- Connecting to the internet by wireless
- Connecting to Duke computing resources from off-campus
- The university NetID system and changing your password
- Setting up a website for a class, lab group, or project
- Submit an item for the Biology Department website
- Printing
Duke Biology Box 90338 Durham, NC 27708 Phone: 919-660-7372 Fax: 919-660-7293